Returns & Exchanges

At Hollyland, we strive to ensure your creative workflow is never interrupted by gear issues. If you are not completely satisfied with your purchase, you can return your product within 30 days of delivery for a full refund or exchange.

Return Process

• 1.
  Initiate Your Request

  Contact our support team with your order number and the serial number of your device to obtain a Return Merchandise Authorization (RMA).

• 2.
  Prepare the Package

  Securely pack the electronics in their original packaging, ensuring all cables, antennas, and accessories are included to avoid restocking fees.

• 3.
  Ship the Item

  Affix the provided shipping label to your package and drop it off at any authorized carrier location, keeping a copy of your tracking number.

• 4.
  Inspection and Refund

  Once our technicians verify the hardware's condition, your refund or replacement will be processed within 5 to 7 business days.